White Stripe Reflective Cat Collar

Delivery Charges

• UK Mainland : £1
• Europe : £3.50
• Rest of the world : £4.50

All prices quoted are regardless of the number of items purchased.

We also offer tracked delivery as an optional extra on all orders excluding ID tags.

Delivery Timescales

Christmas 2020: Due to this time of year naturally being busy and the added delays of Covid-19 we would like to advise that it is possible that orders received after the 30th November 2020 may not be delivered in time for Christmas. However, we will continue to process orders until Friday 18th December 2020 before we take a break over the festive period.

Coronavirus update: We use Royal Mail for all shipments and are currently limited to UK standard delivery for social distancing reasons. Unfortunately any delays due to Covid-19 are out of our control. Please see this link for any disruption to the Royal Mail service. If you are outside of the UK you may also need to check with your local delivery service. 

As the majority of our products are handmade we aim to process and dispatch items within 1-3 working days. 

• UK Mainland : Delivery within 2 – 5 working days
• Europe : Delivery within 4 – 8 working days
• Rest of the world : Delivery within 6 – 10 working days

ID tags are engraved and dispatched directly from the manufacturer, as such we have less control over the timescales of ID tags but please assume 10 working days as a maximum.

Returns

If you purchase a non personalised item that you do not wish to keep for any reason, Cool Cat Collars will be happy to refund the purchase price excluding any postage and packing costs. Please see our terms and conditions for more information.

Cat Collar FAQs:

Are your collars "cat safety collars"?

Absolutely, all of the cat collars we sell have safety features included which mean the collar will release your cat should they get trapped whilst wearing. The safety feature will either be a quick release buckle which will open when pressure is applied, or an elasticated strip which well allow the collar to become bigger.

Is my kitten big enough?

It is recommended that your kitten or cat is at least 2kg before they wear a collar. This is so they are heavy enough for the collar to break open under their weight should they get caught.

Can I remove the bell from your cat collars?

Yes, bells on our cat collars are very easy to remove. They are attached to the collar using a split ring in the same way keys are attached to a key ring.

Which size cat collar should I order?

All cats are different and it's very difficult to guess the correct size, the best way to ensure you order the correct size is to measure you cat's neck, or if they already have a collar to measure this instead. 

ID Tag FAQs:

How do ID tags attach to my cat's collar?

All ID tags are supplied with a split ring in order to attach to the "d ring" on your cat's collar. This works in a very similar way to attaching keys to a key ring.