Cool Cat Collars is committed to safeguarding the privacy of our website visitors and customers. It is our policy to respect your privacy regarding any Personal Data we may collect from you or which you may provide to us, in the circumstances set out below.
We will only collect and use your Personal Data where:
For the purposes of the EU General Data Protection Regulation (“GDPR”), we, Cool Cat Collars and Kelly Copeland, are the “data controller”.
If you have any questions about this policy or about how we use your Personal Data, please contact us via our contact details at the end of this policy.
When we collect Personal Data
We collect Personal Data from you when you:
What Personal Data we collect
We only collect Personal Data that is necessary and relevant for the purpose for which we intend to use it.
We may collect the following Personal Data:
How we use your Personal Data
The Personal Data we collect may be used for:
We are committed to ensuring your Personal Data is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the Personal Data we collect online.
When you place an order or access your Personal Data, we offer the use of a secure server. All sensitive and payment information you supply is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway providers’ database. After a transaction, your payment information will not be stored on our servers.
All transactions are processed through a gateway provider and are not stored or processed on our servers.
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering Personal Data about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this Personal Data for statistical analysis purposes and then the data is removed from the system.
Overall, cookies help us provide you with a better website by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any Personal Data about you, other than the data you choose to share with us.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies through your browser settings.
The cookies used on our website are as follows:
This cookie is used to recognise the same user when they click from page to page. It remembers what is in your shopping basket. Without it, every page would be treated as the first visit to the site, and anything added to the shopping basket would be instantly forgotten. Online shopping would, therefore, be impossible.
This cookie allows you to put an item in your basket, leave the website and then return at some point in the future and the contents of your shopping basket will still be available. If you sign in with an email address and password, these login details are also saved so that you can remain logged in when returning (the password is encrypted). If you sign out your login details are removed from the cookie.
A further category of cookies which we use are called 'Performance Cookies' and we use these only to improve our site or measure response rates. All Personal Data collected by these cookies is anonymous and does not in any way impact on your privacy. The cookies below are used by Google Analytics and measure how visitors arrive at our website and how long they stay on the website.
This cookie is typically written to the browser upon the first visit from that web browser. This cookie is used to determine unique visitors and it is updated with each page view.
This cookie is used to establish and continue a user session. When a user views a page on the website, the Google Analytics code attempts to update this cookie.
This cookie stores the type of referral used by the visitor whether via a direct method, a referring link, a website search, or a campaign such as an ad or an email link. It is used to calculate search engine traffic, ad campaigns and page navigation. The cookie is updated with each page view to your site.
Cookies and Google
Social Media Plugins
The social media share buttons only transmit data once they have been clicked. Therefore, the button only becomes active once the button has been clicked and at this point you will be using the social media's website. The only data the social media's servers receive from our website is referral data from the page, such a product title and image. No personal data is transmitted.
The Facebook login feature works in a similar way, and no Personal Data is transmitted to Facebook. However, once you have clicked on the button, any data that is gathered from your Facebook account, such as name and Facebook ID, will be stored within your User Account. This can be deleted, if requested.
Third Party Disclosures
We share Personal Data as necessary with third parties who provide services or functions on our behalf and who require the Personal Data to provide those specific services to us.
These third parties may include:
Please note that we have appropriate data privacy safeguards in place with third parties with whom we share Personal Data as described above and who are providing services or functions on our behalf.
We do not sell, trade, or otherwise transfer to outside parties your personally identifiable Personal Data. This does not include trusted third parties, such as website hosting partners and other parties who assist us in operating our website, conducting our business, or serving our users, so long as those parties agree to keep this Personal Data confidential. We may also release your Personal Data when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety. However, non-personally identifiable visitor Personal Data may be provided to other parties for marketing, advertising, or other uses.
International transfers of your personal data
Your Personal Data may be transferred to countries outside the European Economic Area (EEA).
You acknowledge that Personal Data that you submit for publication through our website or services may be available, via the internet, around the world. We cannot prevent the use (or misuse) of such Personal Data by others, such as product reviews.
I may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your Personal Data to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, I rely on Privacy Shield as the legal basis for the transfer, as Dropbox is Privacy Shield certified.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any Personal Data which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Personal Data will be retained for a minimum period of 1 year, and for a maximum period of 7 years following consent / purchase date.
Controlling your Personal Data
If you have created an account you can access your Personal Data by logging into your account. Once logged in you can change any Personal Data stored about you within the Personal Data section. Personal Data such as IP address and the last log in date is not viewable here, but can be provided if requested.
If you checked out using Guest Checkout you will not be able to access your Person Data via an account but we are able to provide details of the Personal Data we store for you within their order if you request it.
You may request details of Personal Data which we hold about you under the Data Protection Act 1998. Please request this Personal Data in writing to our contact details at the end of this policy.
If you believe that any Personal Data we are holding on you is incorrect or incomplete, please write to or email us as soon as possible via the contact details at the end of this policy. We will promptly correct any Personal Data found to be incorrect.
Consent and your right to be forgotten
You may withdraw your consent for us to use your Personal Data at any time.
You can delete your online account Personal Data by signing into your account. Please note that we may maintain Personal Data about an individual sales transaction in order to service that transaction and for record keeping.
You may choose to restrict the collection or use of your Personal Data in the following ways:
We may update this policy from time to time by publishing a new version on our website. You should check this page occasionally to ensure you are happy with any changes to this policy. We may notify you of changes to this policy by email.
During every purchase on the website you will be asked to confirm you have read and agree to this policy.
Terms and Conditions Please also visit our Terms and Conditions section establishing the use, disclaimers, and limitations of liability governing the use of our website.